![]() A white circle with a green outline and a green checkmark can only appear on a folder. The help page says this green tick with a white background and green circle ‘Contains files that are both available offline and online-only. According to the help pages these white background ticks can only appear on folders yet I have them on multiple files. I’ve just started seeing the normal green background tick replaced with a white background tick on multiple files and folders. I have tried uninstalling and resinstalling multiple times, even completely resynced from online, nothing resulted in any change in behavior. The sync does appear to still be working, but not indicating files states correctly. Recently, I lost the Smart Sync context menu on my Mac (Big Sur 11.6.8) and noticed that the Smart Sync icons are no longer accurate, meaning that some folders that have local files are showing as all online and vice versa, but not all and not consistently. Smart Sync not accurate and context menu missing It is curious that the changes were intended to make the UI elements easier and simpler, but this clearly did not work. Now users are not clear about the current ‘sync status’ of their files and folders. The changes in the Dropbox (macOS client) sync icons are causing a lot of confusion. The new confusing ‘syncing icons’ on Dropbox macOS client However, here we will clarify everything you need to know about the new UI. This is now happening in the macOS Dropbox client and its new syncing icons that are confusing many. Software UI changes are not always well received because users have already internalized the previous design to check key aspects at a glance. However, lately Dropbox users on macOS devices have not been enjoying the best possible experience ( 1, 2). ![]() It is available on multiple platforms through apps/clients and web browsers.ĭropbox offers free cloud storage whose capacity you can extend by contracting one of the multiple monthly payment options. Dropbox is one of the most popular cloud storage services. ![]()
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